Quality Support in Safe Hands

19 Jan 2016

Right Directions expands following Quest contract win

Quality and health and safety specialist Right Directions has further expanded its team after retaining the contract to deliver Sport England's Quest, the UK quality scheme for sport and leisure, and the National Benchmarking Service (NBS) for another three years. 
Paul Brivio, 57, an experienced coach, mentor and management consultant, with a 35 year career in the leisure industry, has been appointed as Quest's Sports Development Manager.  
Brivio worked his way up from his first role as an assistant leisure centre manager to commercial director level employed by local authorities, a social enterprise and Sport England, where he helped to launch the School Sport Co-ordinator Programme and establish the County Sports Partnerships.  
Prior to this permanent role, Brivio had been working with Right Directions as a consultant on Quest Sports Development. He said: "By winning the new Quest contract we have re-established the credibility and worth of the model. It is now time to expand and meet the challenges and opportunities presented by the new Government Strategy for Sport. 
"We want to support high quality sports development - teams that want to improve and to be high performing. That means being effective and efficient - promoting physical activity and demonstrating added value and impact for partners, stakeholders and customers. Quest is being positioned to be the go to improvement and quality assurance tool." 
Matt Charles, 32, has also joined the team as Head of Community Health and Wellbeing, a role that will see him working alongside Brivio to develop and grow the Sports Development side of Quest. 
Charles will also lead the development of a range of new and existing modules, including Contribution to Health and Wellbeing, Community Outcomes, Increasing Participation and Engaging the Inactive.  
Charles joins Right Directions following a ten-year background in the sport, health and leisure industry, working within the private, public and charitable sectors. His previous roles at 1Life, St Albans City & District Council and Watford & District YMCA have included strategic planning, service development, programme improvement and front line delivery. During his career Charles has been involved in the development of a range of initiatives which have helped grow sports participation, increase activity rates and improve the health and wellbeing of local communities. 
He said: "Health & Wellbeing and Physical Activity are now fundamental areas for both sports development teams and the wider leisure industry; as we continue to work together to support a more active and all-round healthier nation. Now is an exciting time to be joining Right Directions and I am looking forward to working alongside Sport England and the Quest team to develop these areas of work. As part of the new Quest contract it will be important for us to continue to challenge the industry to evidence the positive impact we are having on local communities. Ultimately our aim is to support sports teams and leisure facilities to continually improve their service and deliver more opportunities for local people to become healthier, happier and more active." 
Caroline Constantine, Managing Director for Right Directions said: "With its unique mix of self assessment, external validation, peer review and improvement planning, Quest can help organisations and teams make a real difference to local communities and to demonstrate their impact during the process. The addition of Paul and Matt to our Quest team will help us to deliver this valuable tool to a wider group of teams across the industry."

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