Quality Support in Safe Hands

10 Apr 2015

Leading Online Platforms to Merge

Leisure-net and Right Directions have agreed to merge their on-line platforms to create a one stop on-line tool for leisure/health and fitness operators.  
 
Leisure-net currently provide Insight services to over 250 sites through their e-Focus platform, including, mystery shops, calls, NPS Closed Loop surveys, feedback-Focus and staff-Recog - its staff recognition system. Right Directions deliver STITCH the sector's leading online accident reporting software, to over 150 site. When merged the combine platform will be providing services to 350 sites including 10 of the industry's leading operators.  
 
All users of the combined platform will be able to access the Insight and Accident services through one login, and future developments include a combined dashboard - giving operators a high level overview of performance - and Right Directions putting all their quality audits on the system as well.  
 
Mike Hill from Leisure-net commented, 
 
"This exciting development has been asked for by the two companies joint clients and will provide a great tool for operators to collect, tract and analyse key statistics of their business." 
 
Caroline Constantine added, 
 
"We are really excited to combine these great services into one package for operators, the ability to access these services anytime anywhere is a great plus for managers, and savings of economies of scale will allow us to deliver them in a very cost effective way." 
 
Both platforms are delivered by the companies technology partner 4Global.  
 
Mike Hill 
Director  
 
Leisure-net - Delivering Excellent Service

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