Quality Support in Safe Hands

13 Aug 2012

Industry Veteran Phil Collins Joins Right Directions Team

Former Hertsmere Leisure Chief Executive, Phil Collins has joined leisure safety and quality management specialist Right Directions as its Business Development Director. 
 
Phil has worked in the leisure industry for more than 40 years, with ten of those at the Hertsmere Leisure, where he expanded the leisure trust to create a business with an £18 million turnover employing more than 1,000 staff. 
 
His role at Right Directions, which delivers Sport England's quality assurance scheme Quest, as well as the Fitness Industry Association's Code of Practice, will see him liaising with local authorities, private sector clubs, contractors and trusts. His role will be to encourage new clients to embrace Quest and the FIA CoP. He will also work to develop the Right Directions portfolio spreading the word across the sector. Right Directions have grown organically over the last 8 years purely through word of mouth, and with Phil's help Right Directions will continue to grow steadily. 
 
Phil, who holds a Masters Degree in Total Quality Management, was part of the team that first introduced Quest in the mid 1990s and led the first multi-site registration of the internationally recognized ISO9001 quality management mark, when he was working in Newcastle-upon-Tyne. He said: "I have been a lifelong advocate of the benefits of providing a high quality, continuously improving service and so the role at Right Directions is a great opportunity for me. We have extensive plans for the next 12 months and I am excited about the direction of the business and the fresh challenge that it will offer me." 
 
An industry veteran, Phil has played a prominent role within leisure, being the former National President of the Institute of Sport and Recreation Management (ISRM) and Chairman of the former National Training Organisation, SPRITO. 
 
Right Directions is also recruiting full time quality and health and safety support managers. 
 
Right Directions Management Limited provides quality management, health and safety, environmental management and customer services support to the leisure industry, specialising in local authority and trust-managed sites, as well as smaller independent operators. Right Directions has 60 years' experience within its field (100 now with Phil as part of the Team!).

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